We understand that our customers want their products shipped out as quickly as possible. To avoid misunderstandings we want to be transparent about our working progress and experience with estimated shipping times.
We do not sell items from stock in order to save resources. All products ordered are custom prints so please allow 2-4 working days for the print of your product.
The shipping time depends on where you are located. To ensure that delivery distances are short, we currently have printing partners in the following locations: USA (Charlotte, NC and Los Angeles, CA) and in Europe (Riga, Latvia and Barcelona, Spain). An additional location is currently planned in Canada. We receive feedback that most orders take about 7-12 days for completion.
Shipping to rural environments or islands can take longer for obvious reasons. In each individual case we ensure that the goods arrive at our customers or a refund of the purchase price is made.
However, on rare occasions, there could be a slight delay. Please don’t hesitate to contact our customer support once this happens. You reach us best via firstname.lastname@example.org
Please note that items from the category 'Discounted' are only offered in the respective colour and size indicated in the product title. In addition, with the reduced items we cannot always - unlike the regular products - guarantee shipping within Europe or the USA. An overseas delivery can take place, which causes a longer shipping time and possibly customs fees but you can clarify the delivery with us in advance. You reach us best via email@example.com
We partner with these global carriers to give you the best shipping experience:
Yes, we do!
We care about our customers and want to deliver the orders as fast as possible. In some cases - mostly due to the performance of the local postal services - orders can be lost or stuck. If you did not receive your order within 20 days from the date of shipping we will usually resend your order after we have investigated the case.