We understand that our customers want their products shipped out as quickly as possible. To avoid misunderstandings we want to be transparent about our working progress and experience with estimated shipping times.
We do not sell items from stock in order to save resources. All products ordered are custom prints so please allow 2-4 working days for the print of your product.
The shipping time depends on where you are located. To ensure that delivery distances are short, we currently have printing partners in the following locations: USA (Charlotte, NC and Los Angeles, CA) and in Europe (Riga, Latvia and Barcelona, Spain). Additional locations are currently planned in Canada and Australia. We receive feedback that most orders take about 7-12 days for completion.
We have also summarized data about the last months.
Delivered shipments by transit time. Status of August 17, 2020. The figure does not add up to 100% as shipments that are currently in transit are included but not listed.
We have also deactivated the express delivery option until further notice, as we cannot guarantee that the contracted delivery services will be able to meet the stated delivery times. We know this isn't what you guys are used to, so we're grateful for your patience as you continue coming back to our brand and enjoying our products. Some good news is, we now have more time to focus on some exciting designs / products we previously simply didn't have time for. Stay tuned for more additions to our collection! Thanks again, and, most importantly, stay safe.
Shipping to rural environments or islands can take longer for obvious reasons. In each individual case we ensure that the goods arrive at our customers or a refund of the purchase price is made.
However, on rare occasions, there could be a slight delay. Please don’t hesitate to contact our customer support once this happens. You reach us best via email@example.com
Please note that items from the category 'Discounted' are only offered in the respective colour and size indicated in the product title. In addition, with the reduced items we cannot always - unlike the regular products - guarantee shipping within Europe or the USA. An overseas delivery can take place, which causes a longer shipping time and possibly customs fees but you can clarify the delivery with us in advance. You reach us best via firstname.lastname@example.org
Due to the Covid-19 situation we currently don't ship to the following countries: Algeria, American Samoa, Angola, Argentina, Azerbaijan, Bahamas, Bahrain, Bangladesh, Benin, Bermuda, Bolivia, Botswana, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Chad, Chile, Colombia, Cook Islands, Costa Rica, Cuba, Curacao, Dem. Rep. Of Congo, Dominican Republic, Ecuador, Egypt, Ethiopia, Faroe Islands, Fiji, French Polynesia, Gambia, Ghana, Grenada, Guinea Bissau, Guyana, Haiti, Honduras, India, Iraq, Ivory Coast, Jamaica, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mauritania, Mauritius, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nigeria, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Rep. Of Congo, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, South Africa, Sri Lanka, St Martin, Sudan, Suriname, Swaziland, Tajikistan, Tanzania, Timor-Leste, Tonga, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe.
This list may change periodically. We suspect this is temporary, and our carriers will let us know when service will resume, or whether there are more disruptions.
We partner with these global carriers to give you the best shipping experience:
Yes, we do!
We care about our customers and want to deliver the orders as fast as possible. In some cases - mostly due to the performance of the local postal services - orders can be lost or stuck. If you did not receive your order within 20 days from the date of shipping we will usually resend your order after we have investigated the case.